Privacy Policy

Privacy  
 
Application of this Privacy statement

FIRM Solutions PTY Limited has adopted the national Privacy Principles and developed this privacy Statement which applies to the privacy of personal information collected by us whether through our websites (“Site”) or by any other means.
By accessing and using our site or by submitting information to us, you consent to our collection, use and disclosure of information in accordance with this Privacy Statement. It may be necessary for us to review and revise our Privacy Statement. We reserve the right to amend our Privacy Statement at any time.

Collection and use of Submitted Information

We may collect and retain personal and other information about you(“submitted information”)when(1) you send us an e-mail; (2)you complete and submit an online form; (3)you provide us with personal information; or (4)a third party submits information about you to us. It is not practicable for electronically submitted information to be provided to us anonymously. However, where appropriate you may use traditional means of communication to provide information to us anonymously.The submitted information which we retain and use may include your name, e-mail and postal address , contact details and personal or other information. You acknowledge and agree that submitted information may be used and disclosed by us to extent authorised by you or as reasonably required in connection with the operation of our businesses and our compliances with the provisions of and applicable laws (a ”permitted purpose”). We will not use submitted information except for a permitted purpose.

Collection and Use of Cookies & Clickstream Data

We may use cookies. (A cookie is a small amount of data that some web sites place on your computer when you visit them. A web site may use cookies to track the pages you have visited). When you visit our site , our server records (i) your server (IP)address and machine name; (ii) the date and time of visit to this site and time spent on particular pages; (iii)pages accessed and documents downloaded ; (iv)the number of bytes transmitted and received for each request; (v)the previous site or page visited; (vi)the search engine and keywords used;(vii)any linked referral; and (viii) the type of browser used and its operating system (collectively called ”clickstream data”. We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages. No attempt will be made to identify you or your browsing activities from clickstream data except in the circumstances specified below. If we or any suspect that unauthorised access or use of the site has accured or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the Site for the purpose of prevention , detection , investigation or prosecution.

Privacy Officer

If you have any concerns or questions , please contact our privacy Officer by:

Telephone: +61 8 9202 3840
e-mail: mails@firmsolution.com.au