KPI and Reporting

With the processes, procedures, and main areas of your CMMS requirement now completed, your attention needs to turn to how you measure this, and what form of reporting is needed for you to use the system. Based on the processes,methods,and approaches you can be very sure that the information does exist. You can proceed to the definition of the KPIs and reports that you will need.

There are three main areas of reporting and metrics that you need to consider:

• KPIs and measures: Reports focused on the measurement of key performance indicators to identify problem areas that need your attention
• Functional reports: Reports that you require on a daily basis in orderto carry out the work in accordance with the processes you have
  defined
• Exception reports: Reports that you require in order to measure compliance with the business rules that you have set